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Net Gains (Apr 21, 98)
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From email to snail mail...

Those of us with Internet connections are blessed - we can communicate instantly with family, relatives and friends spread all over the world. But the problem arises when someone you know doesn't have access to email - what then ? The very thought of putting pen to paper is daunting to say the least, at least once you've got used to email. The person without email ends up being the person without mail too in such a situation, unless you have the will to sit, write a letter, find an envelope, find a stamp, and locate a postbox to post it in !

People on the Internet found a solution. If the recipient had a fax machine, but no email, you could send an email to a server located closest to the recipient, and the email would be faxed across for free, the costs usually being advertiser supported. This email-to-fax service is available from various sites on the Net - The Phone Company (http://www.tpc.int) being one of the bigger names in the business.

A few weeks ago, Britain's post office and Microsoft announced plans to jointly launch a mixed Internet and postal service that will enable Microsoft Network users worldwide to send e-mail to Britain where printed copies will be sent by first-class or airmail delivery in Britain and Europe. A joint statement described this service (named RelayOne) as "fast, convenient, and simple, providing a real alternative to regular mail, fax or courier services, while reducing the cost and increasing the speed of sending letters and documents." The cost of sending a letter via RelayOne is US$2.5 for one page, and decreases as the number of pages increases.

Two months before RelayOne was announced, Multinet Infosys Pvt. Ltd, had been offering a similar service for free. Called Online Post (http://www.homeindia.com/post/), this service enables Indians residing outside the country to communicate with their family, friends and relatives anywhere in India. The Online Post homepage allows an NRI to send his message (along with the recipients full postal address). Multinet then prints and posts the message to the recipient's address via snail mail (aptly describing our postal system). This cuts down the usual time a letter would take to reach India from the sender's post office, allowing the letter to be delivered in about one third of the normal time taken. This service is offered for free, though donations are welcome to recover local postage charges. They currently handle about 500 messages a day, even though these messages are restricted exclusively to people staying outside India. So, while you cannot use this service, you could help connect other friends to their relatives here by telling them about the service. One big chunk of readers who would benefit would be all those students going abroad for further studies. Every student in the US has email access, though their folks at home may not - here's a service that could help them keep in touch. Sadly enough for them, there also go their excuses for not writing home now ("Ma - you don't have email. When you get email, I'll write to you everyday, promise !")

Net/What.If ?

In the recent past, many readers have complained that the bom3 server has been down for hours on end without any warning notice (or an apology later) from VSNL - holding up scheduled work and Net related activities. If this was Illinois (in the US), VSNL would have to be extra careful. Addressing some Net users' frustrations about unreliable service, a state bill has been introduced there that would let customers request a refund if their online access is unexpectedly interrupted for more than four hours. Major US ISPs already offer service guarantees to their business clients - a full day's refund for each 15 minutes the service is down, while individual consumer refunds are done on a case-by-case basis. Are our lawmakers listening ?

Net/Birthday

For those who follow royalty, it's Queen Elizabeth II's birthday today. Find out more about her on the Web at : http://www.yahoo.com/Regional/Countries/ United_Kingdom/Society_and_Culture/Royalty/Elizabeth_II




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