Welcome

On this site: user experience and usability resources, internet marketing & online strategy articles, case studies, and my work in this field since 1995.
Coming soon: ux templates and sample deliverables

Design Better And Faster With Rapid Prototyping

My article on rapid prototyping published on Smashing Magazine:
http://www.smashingmagazine.com/2010/06/16/design-better-faster-with-rapid-prototyping/

Simplifying non-English language searches

Non-english search virtual keyboard
Many non-English language searches on Google now have a local language virtual keyboard option available to make it easier for users to formulate the search queries in their local languages!
Details on their blog: http://googleblog.blogspot.com/2010/04/integrating-virtual-keyboards-in-google.html

Getting Visitors To Opt In To Email Newsletters

With people overwhelmed by email, how do you get visitors to your web site to sign up for your email newsletter? This presentation has some best practices to get users to subscribe…

Web 2.0 In The Enterprise

This presentation showcases how Web 2.0 could be used within an enterprise with a “day (weeks, actually) in the life of” story of how a new employee, Michael, uses web 2.0 (or Enterprise 2.0) tools to quickly get up to speed and start contibuting. Touches on social networking, social bookmarking, blogs / microblogs, wiki, virtual world, mashups, RSS

Creating a Hierarchy of User Experience Needs

This presentation looks at how the principles behind Maslow’s pyramid of needs can be applied to the online world.

Created for a webinar Watchfire (now part of IBM) invited me to conduct in June 2001, the presentation was based on an article I wrote for ClickZ in March 2001: “Creating a Hierarchy of User-Experience Needshttp://www.clickz.com/839221